Contact Us

We're a small team and we read every message. Here's how to reach us depending on what you need.

Bug Reports & Technical Issues

Found a conversion error, parsing issue, or UI bug? Let us know with as much detail as possible: the input data (or a sanitized sample), expected output, actual output, and your browser/OS.

contact.jdapplications@gmail.com

Feature Requests & Suggestions

Have an idea for a new feature, a conversion option, or content topic? We prioritize requests from active users and build features that serve the most common workflows.

contact.jdapplications@gmail.com

Business & Partnership Inquiries

Interested in enterprise support, API integration, custom deployment, or partnership opportunities? We're open to conversations about how our tools can support your organization.

contact.jdapplications@gmail.com

Content & Educational Feedback

Spotted an error in one of our articles? Have a suggestion for a new guide or tutorial topic? We take content accuracy seriously and appreciate corrections and ideas.

contact.jdapplications@gmail.com

Response Times

We aim to respond to all messages within 1-2 business days. Bug reports with clear reproduction steps are typically addressed fastest. Please note:

  • Bug reports: We'll confirm receipt and provide an estimated fix timeline
  • Feature requests: We'll let you know if and when we plan to implement your suggestion
  • Business inquiries: Expect an initial response within 24 hours on business days
  • General questions: Many common questions are answered in our FAQ

Before You Contact Us

You might find your answer in one of these resources:

  • FAQ — Common questions about conversion, data privacy, and supported features
  • Conversion Guide — Step-by-step instructions for using the converter
  • XML to JSON Article — Deep technical guide on conversion rules and edge cases
  • JSON to XML Article — Reverse conversion details including SOAP and RSS

About JDApplications

DevToolbox is built by JDApplications, a development studio creating free, privacy-first developer tools. Learn more on our about page.